Refund policy

At Glinster, we value our customers and aim to provide a smooth and trustworthy shopping experience. Please read our Return & Refund Policy carefully before making a purchase.

Returns

We accept return requests under reasonable circumstances. Items must be returned in their original condition, unused, and with original packaging intact.

Return requests should be made after receiving the order. Each request is reviewed individually to ensure fairness for both the customer and the store.

Non-Returnable Items

Certain items may not be eligible for return, including but not limited to:

  • Used or damaged items (not caused by delivery issues)

  • Opened or used Beauty & Personal Care products

  • Items returned without original packaging

  • Products marked as non-returnable

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible. After review, we may offer a replacement or resolution depending on the situation.

Refunds

Glinster currently operates on a Cash on Delivery (COD) payment method.

  • Refunds, if approved, are handled on a case-by-case basis

  • In eligible cases, refunds may be provided through an alternative method such as store credit or replacement

  • Shipping or handling charges, if any, are generally non-refundable

Return Shipping

Return shipping responsibilities may vary depending on the reason for return. Customers are advised to return items securely, as Glinster is not responsible for items lost during return shipping.

Policy Updates

Glinster reserves the right to update or modify this Return & Refund Policy at any time without prior notice. Changes will be effective once posted on the website.


If you have any questions or concerns regarding our Return & Refund Policy, we encourage you to review this page carefully before placing an order. At Glinster, we are committed to fairness, transparency, and customer satisfaction, and we aim to handle all return or refund matters in a reasonable and professional manner.